Terms of service

Last Updated: 10/09/2026

Welcome to The Ottoman Society. By accessing our website and purchasing our products, you agree to these Terms of Service.

1. About Our Store

The Ottoman Society is an online apparel store offering clothing and related products.

2. Products

We aim to ensure that product descriptions, images, colours, sizing information and other product details are accurate. However, colours may appear slightly different depending on your device or screen.

Product availability may change without notice.

3. Pricing

All prices are displayed in Australian dollars (AUD) unless otherwise stated.

Prices may change at any time. Any price change will not affect an order that has already been accepted and paid for.

4. Pre-Orders

Some products may be available for pre-order.

Pre-order products are produced after the pre-order period closes. The estimated production and shipping timeframe will be stated on the relevant product page.

By placing a pre-order, you acknowledge that the product will not be shipped immediately and that you should allow the stated production and delivery timeframe.

If you wish to cancel a pre-order, please contact us as soon as possible. Cancellation requests will be considered before production commences. Once production has commenced, cancellation may not be possible except where required by Australian Consumer Law.

5. Orders

We reserve the right to refuse or cancel an order in circumstances such as suspected fraud, pricing errors, product availability issues or other circumstances where cancellation is reasonably necessary.

If we cancel an order after payment has been received, we will provide an appropriate refund.

6. Payments

Payments are processed securely through our available payment providers. We do not store your full payment card details.

7. Shipping

Shipping and delivery timeframes are provided on our website and may vary depending on the destination, shipping method and circumstances outside our control.

Customers are responsible for providing accurate shipping information when placing an order.

8. Returns and Refunds

Our returns and refunds are governed by our Refund & Returns Policy.

Nothing in these Terms limits or excludes your rights under the Australian Consumer Law.

9. Intellectual Property

All content on this website, including images, photographs, logos, graphics, designs, product descriptions, text, branding and other materials, is owned by or licensed to The Ottoman Society unless otherwise stated.

You must not reproduce, copy, modify, distribute or use our content without our prior written permission.

10. Website Use

You agree to use our website lawfully and not to misuse, interfere with or attempt to gain unauthorised access to our website, systems or services.

11. Third-Party Services

Our website may use third-party services and platforms, including Shopify, payment providers, shipping providers, analytics services and other technology providers.

These services may be subject to their own terms and policies.

12. Limitation of Liability

To the fullest extent permitted by law, The Ottoman Society will not be liable for loss or damage arising from the use of our website or services, except where liability cannot lawfully be excluded or limited.

Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot legally be excluded, including rights under the Australian Consumer Law.

13. Changes to These Terms

We may update these Terms of Service from time to time. The updated version will be published on our website with the relevant updated date.

14. Governing Law

These Terms are governed by the laws applicable in Australia.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at:

theottomansocietyco@gmail.com

The Ottoman Society
Australia