Privacy policy

Last Updated: 10/09/2026

The Ottoman Society respects your privacy and is committed to protecting your personal information.

Information We Collect

When you visit our website, place an order, create an account, subscribe to our communications, or contact us, we may collect information such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase information
• Payment information, which is processed securely by our payment providers
• Information you provide when contacting us
• Website usage and technical information, such as your IP address, browser type and device information

How We Use Your Information

We may use your information to:

• Process and fulfil your orders
• Process payments
• Arrange shipping and delivery
• Provide customer support
• Communicate with you about your orders
• Respond to enquiries
• Improve our website, products and services
• Send marketing communications where you have consented to receive them
• Detect and prevent fraud, misuse or security issues
• Meet our legal and regulatory obligations

Payment Information

Payment details are processed securely by third-party payment providers. The Ottoman Society does not store your full payment card details.

Third-Party Services

We use trusted third-party service providers to operate our business, including Shopify, payment providers, shipping providers, analytics services and marketing platforms.

These providers may process personal information as necessary to provide their services.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage and help us improve our services.

You may be able to control or disable cookies through your browser settings.

Marketing Communications

Where you have subscribed to receive marketing communications from us, we may send you information about new collections, products, promotions and other updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe link in the relevant communication or by contacting us.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access to or correction of information we hold about you.

If you would like to make a privacy-related request, please contact us.

Contact

For privacy-related enquiries, please contact:

theottomansocietyco@gmail.com

The Ottoman Society
Australia